Survey

As one of our potential or current clients or suppliers, you can best offer us advice about how to make our company work for you. Please take a few moments to fill out this survey to let us know our strengths and weaknesses and how to improve in the future.

  • What date did you contact us for service?
  • What product did you have manufactured?
  • Who helped you with your order?

 

Please rate our:

Products

    Services & Support

    Delivery/Installation

    Ordering and Billing

    Please rate the following on a 1-10 scale (Highly Dissatisfied to Highly Satisfied)
    1.         Quality
    2.         On Time Delivery
    3.         Price
    4.         Packaging
    5.         Communication
    6.         Responsiveness to Requirements
    7.         Technical Competence
    8.         Attitude
    9.         Invoicing Methods
    10.       Overall Rating as a Fabricator
    11.       Overall Rating as an Installer

    Please rate the following on a 1-10 scale (Disagree to Agree)
    1.         PCM products are highly reliable and durable.
    2.         PCM is easy do to business with.
    3.         PCM develops innovative solutions that meet client needs.       
    4.         PCM engineering staff is knowledgeable and helpful.
    5.         PCM is good at solving technical questions/problems.
    6.         PCM products and installation meet customer needs.    

     

     

 

 

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PCM would like your feedback! As one of our potential clients or suppliers, you can best offer us advice about how to make our company work for you. Please fill out our short survey and let us know what you think.